1. Introduction

Welcome to All Transport Depot Inc (“we,” “our,” “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you use our services or request a shipping quote, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Pickup and Delivery Addresses

  • Vehicle Details (make, model, year, VIN)

  • Billing and Payment Information

  • Identification Documents (if required for customs clearance)

b. Non-Personal Information

We also collect non-identifiable data, such as:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on our site

  • Referring websites or search engines

3. How We Use Your Information

We use collected information to:

  • Provide and manage our car and heavy machinery shipping services

  • Generate and deliver shipping quotes

  • Process payments and invoices

  • Communicate with you regarding your shipments

  • Send service updates, booking confirmations, and delivery notifications

  • Improve our website, customer experience, and service quality

  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell, rent, or trade your personal information.
However, we may share information with:

  • Shipping partners and carriers to facilitate transport logistics

  • Customs agents and port authorities for clearance and compliance

  • Payment processors to complete financial transactions securely

  • IT and analytics providers that help us maintain and improve our website

  • Law enforcement or government agencies when required by law

All third parties are bound by confidentiality and data protection agreements.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
These include:

  • SSL encryption on our website

  • Secure servers and firewalls

  • Limited access to authorized personnel only

However, no online system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., tax and compliance records).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information

  • Request a copy of the data we hold about you

  • Withdraw consent to marketing communications

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and quote details

  • Improve website performance

  • Analyze traffic and usage trends

You can disable cookies through your browser settings, but this may affect certain features of our site.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways, tracking tools).
We are not responsible for the privacy practices or content of these websites. Please review their policies before providing personal information.

10. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
By using our services, you consent to such transfers.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have inadvertently received data from a child, we will delete it immediately.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates the most recent revision.
Any changes will be posted on this page, and continued use of our services constitutes acceptance of those changes.

13.Mobile Opt-In & SMS Consent

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

SMS Messaging Opt-In Policy

To help keep our customers informed about their shipments, quotes, and updates, All TransportDepot Inc. offers the option to receive text (SMS) messages.

How to Opt In

Customers can opt-in to receive SMS messages from All TransportDepot Inc. (FMC Licensed & Bonded NVOCC #021693) in the following ways:

By completing a form:
When filling out our online order form
, customers can provide their mobile phone number and check the consent box agreeing to receive text message updates related to their shipment.

By texting a keyword:
Customers may text JOIN to +1 (470) 791-4497 to opt-in to receive shipment updates, booking confirmations, and important notifications.

By checking the consent box at checkout or registration:
During quote requests, order placement, or account setup, customers may check a box labeled:

“I agree to receive SMS updates and notifications from All TransportDepot Inc.”
This serves as express written consent under the Telephone Consumer Protection Act (TCPA).

By verbal or written consent:
In some cases, consent may also be provided through written authorization, recorded calls, or in-person discussions with our customer service representatives.

Message Frequency and Charges

Message frequency varies based on your shipment activity.

Standard message and data rates may apply, depending on your mobile carrier.

All TransportDepot Inc. is not responsible for any carrier fees.

How to Opt Out

You can cancel the SMS service at any time by replying STOP to any of our messages.
After you send the message STOP, you will receive one final confirmation text stating that you have been unsubscribed and will no longer receive messages.

If you need help, reply HELP or contact us directly at:
📧 ship@alltransportdepot.com

📞 +1 (678) 528-5794

 

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

All Transport Depot Inc
📧 Email: ship@alltransportdepot.com
📲 WhatsApp: +1 (470) 791-4497
📞 Phone: +1 (678) 528-5794
🌐 https://alltransportdepot.com